1. How did Domtar’s strategies align with its mission? Explain your answer.
2. Given the difficulty of organizational change, what factors contributed to the success at Domtar? How did Domtar’s management at all levels contribute to reducing resistance to change? What else might they have done?
3. What were the major HRD challenges associated with Domtar’s acquisitions and joint partnerships? How were these challenges addressed and what were the risks associated with these approaches?
4. Take the critical facts in the Domtar case and place them into the appropriate phases of the training model presented in the chapter. Begin with the triggering event and provide a rationale for why each fact belongs in the phase in which you have placed it.
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